Wheelchair Accessible Van NYC with Driver

ADA Sprinter van service in NYC

If you're the person arranging this for a parent, a spouse or a child, here's the short version. The van is a Mercedes Sprinter with a rear doorway and lift, a chauffeur drives, and everyone rides together. You don't need to split the family across a taxi and a car.

The photos show what the lift and doorway look like. They don't tell you if your particular wheelchair fits, and we won't pretend they do. That check happens with dispatch before the booking is final.

WAV transportation in NYC and NJ

The person booking and the person riding are often different people, and that's fine. Put your number on the reservation, add the rider's or a companion's number for the day, and tell us who to call if the plan changes.

Trips we hear about most: Sunday visits with family, medical appointments, airport arrivals, hotel departures and wedding weekends. Start with the destination and the time you need to be there.

What to tell us when you book a wheelchair van

The details that help us most are also the easiest to gather from the person who knows the chair. Send them with your quote request so we can check them against the assigned vehicle.

• Type of wheelchair (manual, power, scooter) and its dimensions, if you know them.
• Total number of travelers, including the rider, companions and children.
• Bags, walkers, strollers or other gear that has to come along.
• The exact entrance at each stop, and whether anyone needs extra time to board.

Lift and rear doorway: planning the pickup

The WAV Sprinter loads through the rear doorway with a lift, so the van needs room behind it. A curb cut, a driveway or a wide stretch of curb works better than a tight block. Ask your hotel, building or venue where the accessible entrance is, then give that address to dispatch.

Do this for every stop. A Midtown hotel might load from a side street. A Brooklyn brownstone might need the driver to stop on a wider block nearby. A Long Island City tower might have a garage entrance. Put the boarding place and the timing on the itinerary.

Parts of New York City you can include

All five boroughs are in range, with the lift van dispatched to the address you provide. Manhattan hotels and offices, Williamsburg and Park Slope in Brooklyn, Flushing and Jamaica in Queens, Riverdale in the Bronx, and St. George on Staten Island are all normal pickups.

For Staten Island, mention the ferry if your day includes it. For Manhattan, name the block and the entrance, since "Midtown" covers a lot of curbs.

WAV transportation in New Jersey

Hoboken, Jersey City, Newark and the rest of North Jersey are on the same map. A family visit in Jersey City that ends at a Manhattan hotel is a single quote. Add the return time, or tell us you'll message us when you're ready, so we know whether to plan a wait.

Crossing the Hudson can mean the Holland Tunnel, the Lincoln Tunnel or the George Washington Bridge, depending on your start and end. We'll choose the route that fits your times.

Wheelchair van for airport transfers

Tell us the airport, the terminal (or the FBO for Teterboro), the flight number and the luggage. JFK and LaGuardia are in Queens, Newark Liberty is in New Jersey, and Islip and Westchester are covered too. Dispatch tracks the flight, and the chauffeur meets you with a name sign at the confirmed meeting point.

Domestic arrivals include 30 minutes of wait time after landing, international arrivals 60. Airport assistance and wheelchair services at the terminal are handled by the airline, so arrange those with your carrier.

How wheelchair-accessible van service is priced

The general Sprinter starting rate is $200 an hour with a 3-hour minimum ($600). Your accessible booking is quoted for the vehicle, the route and the waiting time you request, and the quote is the number to rely on.

The last number depends on tolls, taxes and which van is free that day. If the appointment might run long, tell us, and we'll quote extra time so nobody is rushed.

Companions and luggage

We don't promise a passenger count until we know your setup, since the wheelchair position and the rest of the group have to fit together. Send the full headcount, counting the rider and everyone with them, and list bags separately.

If you want to rent a wheelchair accessible van for a family trip, the answer is the same as for every booking here: a professional chauffeur drives, and no one in your party has to.

What to send for each kind of accessible trip

The wheelchair details matter on every trip. The rest depends on where you're going.

How to rent a wheelchair accessible van with a driver

Use the quote form on this page or call dispatch. Say "wheelchair accessible" at the start so it goes to the right person.

1. 1. Give the date, pickup time, addresses and the accessible entrance at each stop.
2. 2. Share the wheelchair type and dimensions, the number of companions and any bags.
3. 3. Add the flight or appointment times, and a phone number for someone traveling.
4. 4. Review the assigned vehicle, the boarding plan and the quote before confirming.